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The Accountant Myth:  I used to think that Accountants know a lot more than you do about business. Nobody told me that many accountants are nothing more than tax preparers. Even the best accountant probably can't run your company. I used to think accountants knew everything about business from working so closely with so many companies. Just because you watch sports games every Sunday, however, doesn't mean you can actually play a professional game yourself. Accountants, by the same token, can't tell you how to make money just because they look at financial statements every day. You have to figure out how to do that yourself. Good accounting never has made a business, but poor accounting has ruined a lot of them.

Your accountant is like a navigator on a ship. The accountant's job is to keep you appraised of things like your longitude and latitude. You may be doing a phenomenal job of steering the ship, getting through storms and narrow passages. But if you're going in the wrong direction, it doesn't matter. You're the one who has to pay the price if your accountant miscalculates your inventory or fails to tell you that you're growing too fast or your budget is unrealistic. You can't just leave financial matters in your accountant's hands and assume everything will be OK.

You have to hire an experienced accountant and ask that person to play a supporting role in running your company. When you're interviewing prospective accountants, ask them what they think are critical areas to watch. If they start talking about trust funds and tax planning, they may not understand about growing businesses.  Those things are important but only after you’ve addressed issues like cash flow and budgeting.

Budgets Are Sexy: Careful budgeting may not sound sexy, but making money is. I used to think that if you know how to make money, you can dispense with budgets. Nobody told me that running a lemonade stand is different than running Minute Maid. Budgets are critical to a company's success. Operating without a budget is like baking a cake by mixing up a lot of different ingredients, putting the batter in a cake pan, and hoping it tastes good when you take it out of the oven.

I no longer just hope to make money at the end of the year, I plan to make money by careful budgeting. Unless you have a budget, it's difficult to monitor how you're doing and make the necessary adjustments. I used to find out whether I made money by taking inventory at the end of the year. By then, of course, it was too late to change anything.

Now I constantly monitor every dime that comes in and goes out of my company. I look at my overhead in relation to my sales, for instance, so I can adjust my markups if need be. I used to think more sales would fix everything. That's one of the biggest fallacies in the business world. More sales sometimes just mean more costs and do nothing for your bottom line.

Look before you Lease: I used to think that, like the articles on leasing say, you should lease what goes down in value and buy what goes up in value. Nobody told me that most of those articles are written by leas­ing agents who have a vested interest in telling business owners to lease what goes down in value. Leasing is an easy but expensive way to borrow money.

Nothing you will buy or lease for your business is likely to increase in value. Will you ever buy a desk and sell it five years later for more than the purchase price? No one will ever say to you, "That's a mighty good-looking desk. The market's up on those desks. You paid $200. I'll give you $300." You will be lucky to get $50.

So when you talk about the advantages and disadvantages of leasing equipment, you really are talking about things that depreciate in value. Say you need a computer system but have no money. It costs $10,000, so if you want to buy it you have to borrow money. If you borrow money from the bank, it costs $12,000 with interest. That may seem like a lot of money, but you'll pay even more money if you lease it.

If you are basically purchasing something through a lease, there aren't many tax advantages to leasing, either. If the lease arrangement doesn't meet the criteria of an operating lease, the Revenue considers it a capitalized lease. That means you can't write it off as an expense over the term of the lease. You can, however, write off the depreciation.

So why would anyone lease anything? Cars are an exception because they have good resale value, and many manufacturers offer attractive deals just to get their cars on the street. But I'm talking about leasing things with little or no resale value.

Well, there are a couple of good reasons. Having a limited borrowing base is one of them. You may need something but have limited access to borrowed funds. Say your credit line at the bank is $50,000, and you have no more assets to pledge. You may have to reserve your credit line for things like inventory and receivables that can't be leased.

Leasing basically enables you to increase your borrowing power. A lease is like a high interest loan. You often are required to make two payments up front, which obscures the amount of interest you're paying. Up front payments reduce the amount of the loan but increase the actual amount of interest. So leasing is more costly than borrowing from a bank. But if you have no other options, it can help you maintain good cash flow.

You may want to consider leasing if you need to borrow money for something else. When banks determine whether to grant you a loan, one thing they look at is your debt com­pared to your equity, or your debt-equity ratio. Say you borrow $20,000 from the bank to buy a car. That car shows up as an asset but has no effect on your equity. The $20,000 loan, on the other hand, shows up as a liability, which means you have increased your debt-equity ratio.

If you lease the car, it's a true operating lease and won't show up as a debt on your books. That's called off-balance-sheet financing, and it can be highly advantageous if you're in a critical cash situation.

To credit or not to credit: If you give credit, you have to  manage your receivables. I used to think that if you give people an open account, they will pay you, if not because they're honorable, because they're afraid of a bad credit reference. Nobody told me that you can count on getting screwed if you give credit to your clients, but giving credit might still be the right business decision.

Some credit clients will try to stiff you. They won't pay their bills until they know you're serious about collecting. Some people may never pay up, no matter how many phone calls you or your collection agency make. You may hire a lawyer and, if you're lucky, settle for half of what's coming to you. Or you can take a deadbeat client to court and learn more about the legal system than you want to know.

There would be no problem if you could just decline to extend credit, but that's difficult to do if you sell to other businesses. They aren't structured to pay C.O.D. and can't do business with your company unless you provide them with an account. I've gotten my receivables under control by checking credit references thoroughly before giving anyone an account and by putting credit limits on every new account. You also have to build deadbeat credit clients into your cost structure. You have to pay someone, whether it's one of your own employees or a collection agency, to call clients who fail to pay their bills.

You may not have the stomach for collections, but be prepared. You occasionally may hear from delinquent clients who are unhappy about being asked to pay their bills. Don’t buckle under to complaints from them. You’re entitled to ask them for your money.

For the free top tips for small service-businesses, send an email to bs@futurevisions.org with
   "free MWS top tips for small service-businesses" in the subject and nothing in the body of the email.

   

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