Amy
Wrzesniewski is an organizational
psychologist at New York University's prestigious Stern School of business.
Wrzesniewski's findings in the area of work orientation are some of the most
exciting, dynamic, and promising for those interested in job satisfaction and
other workplace considerations. Wrzesniewski describes three work orientation
categories as follows:
1.
Jobs: People with a job
orientation are not particularly excited about their work. These are individuals
we typically think of who are working because they "have to." These are people
who do not like or value the nature of their work, and look forward to breaks
and the end of their shift. They would not recommend their work to a friend, and
tend not to think about their job when they are off the clock. Those with a job
orientation are primarily motivated by money or other tangible benefits that
their work provides, such as health insurance.
2.
Careers: People with a career
orientation are more likely than their "job" counterparts to like
their work. Those with a career
orientation are motivated by both primary (such as income) and secondary (such
as social status) benefits of their work. In particular, these individuals are
attracted to the power, responsibility, and possibility for advancement that
their work brings. The idea of
promotions, pay raises, paid vacations, and supervisory roles appeals to them.
They may or may not like all aspects of their job, but they are motivated by the
possibility of advancement. Career-oriented individuals sometimes look at their
work as a steppingstone to somewhere better.
3. Callings: People
with a calling orientation typically love and value what they do in and of
itself. They may be paid well for what they do but typically espouse the idea
that they would "do this for free." Calling-oriented individuals commonly
believe that their work contributes something necessary and good to the world
and improves quality of life not only for themselves, but also for others. These
people like to think about their work, even when they are off the clock, and
would be likely to take their work with them on vacation. It is important to
note that these are not simply workaholics (although some may be) who are
absorbed only with their jobs but are people who believe they are creating a
better world.
In an early study,
Wrzesniewski assessed 135 people from a wide range of occupations. She found
that the people in her study unambiguously fell into one of the three work orientation
categories. That is, people in the real world actually tend to have a job,
career, or calling attitude toward their work. Not only did Wrzesniewski find
that these categories accurately describe how people relate to their work, but
she found that roughly a third of her sample fell into each orientation,
suggesting that people are equally distributed among them.
Do you have a job
orientation, a career orientation, or a calling orientation?
In any
given occupation, people can be in the job, career, or calling orientation. It
doesn’t matter if people deliver pizza for a living or are highly specialized
surgeons, it only matters how they perceive their work. There are lawyers who
hate their jobs and bus drivers who love theirs. There are plumbers who would
quit in an instant and salespeople who have to be dragged kicking and screaming
into retirement. Work orientation is less about qualifications and educational
background, or even about a specific profession, and more about how an
individual interprets her work, whether she sees value in it, sees it as a
possibility for advancement, or dreads it.
You will
not be surprised to learn that
Wrzesniewski found
that people with a calling orientation report higher job satisfaction, higher
life satisfaction, and teams made up of a majority of calling-oriented
individuals generally perform better. Interestingly, for teams comprised of a
majority of career orientation members, there is more conflict, less “team
spirit”, and worse communications. This is not an emotional death sentence for
those with a career or job orientation. These people can certainly derive
personal fulfillment but tend to take their satisfaction from leisure rather
than work.
Job-crafting: Among the most interesting results from
Wrzesniewski’s
research is the finding that many calling-orientation individuals naturally
engage in making minor changes to the tasks and relations of their work. By
taking initiative in small ways, job crafters perform on the job in a way that
is meaningful to them and gives them an increased sense of purpose. Anyone can
make their work more meaningful by modifying their tasks and relationships on
the job. There are several forms of job crafting:
click
here for more on this. For ways to turn a career, even a job, into more of a
calling:
click here.