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In order to perform at our best, we must access pleasant and positive emotions: the experience of enjoyment, challenge, adventure and opportunity.

Creating a rhythmic balance between energy expenditure and energy recovery is more complex emotionally than it is physically, but no less critical to optimal performance and full engagement. The delicate dance of a healthy friendship, for example, can be a powerful source both of positive energy and of renewal. Gallup found that one of the key factors in sustained performance is having at least one good friend at work.

The pulse of a strong relationship involves a rhythmic move­ment between giving and taking, talking and listening, valuing the other person and feeling commensurately valued in return. A relation­ship in which you do most of the giving and receive very little in return ultimately prompts a sense of deficit and emptiness. A self-absorbed relationship isn't really much of a relationship at all.

Sometimes the issue is lack of any kind of connections, feeling isolated and unappreciated. Other times there is a lack of depth in relationships because we give them so little time and energy. In the former, find ways to make friends and outside interests. Joining a class or an interest group can provide both. Setting aside specific and regular dates with spouse, friends and family builds a series of rituals around investing more time and energy in the key people in your life.

A primary barrier in the workplace is difficulty getting along with bosses and colleagues. One of the key challenges is creating positive relationships with peers, superiors and subordinates.  Emotional intelligence is a skill. Like playing the piano, some of us are more talented than others but, with practice and repetition, all of us can learn to play well enough. It is the same with raising your level of EQ (emotional equivalent of IQ).

A good place to start is systematically building the capacity to listen attentively and to connect more personally with colleagues. This may open, perhaps for the first time, the depth, richness and excitement of other points of view.

The key muscles fueling positive emotional energy are self-confidence, self-control, interpersonal effectiveness and empathy. Negative emotions serve survival but they are very costly and energy inefficient in the context of performance. The ability to summon positive emotions during periods of intense stress lies at the heart of Solutions.

Access to the emotional muscles that serve performance depends on creating a balance between exercising them regularly and intermittently seeking recovery. Emotional muscles such as patience, empathy and confidence can be strengthened in the same way that we strengthen the bicep or a tricep: pushing past our current limits followed by recovery.

 Email bs@futurevisions.org with "MWS High Performance tips"
    in the subject line and nothing in the body, for the basic principles

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