First, ask yourself: 

	Do I want to manage my attitude? (because this is really about attitude management)
	Do I see the value and importance of doing that?
	Can I fathom only holding positive, productive, or constructive thoughts?
	Will I cease self-doubting thoughts and negative self-talk?

 The answer should be "yes" to all of the above.

 Tools to fit the job at hand

	Your mantra: "I'm adequate."
	Talking to yourself the way you want others to talk to you.
	Catching (and correcting) yourself 100 times a day.
	Doing the opposite of what most people do and what you'd typically do.

The variety of targets possible

	Handling the inevitable negative work, people, and life situations that can take away so much of the fun and productivity.
	Controlling attitudes instead of them controlling you.
	Avoiding emotional flashing or wearing emotions on your sleeve (letting your mood come right to the surface).
	Looking for perspectives other than your own.
	Learning to "suffer fools" (so you don't look like one yourself).
	Being justifiably likable over time as well as being instantly likable.
	Showing compassion, not a cold and prickly attitude.

Strategy to go forward:

	It's best to deal with negative issues the first time you see them and not wait until they become habitual.
	Change your attitude about the person (or the situation); cease thinking the negative.
	Take a piece of paper and write down at least three "good" things about the "negative" person.
	Every time you have to deal with the person, repeat the three things over and over in your head.
	For every negative the person comes up with, without sounding tit-for-tat, respond with a positive, productive, constructive perspective on the same issue.
	Use the "feel-felt-found" formula to discuss issues with the person. For example: "I think I understand how you feel about           Others have felt the same until they found     " It acknowledges their concern and identifies the fact that others have felt similarly until presented with new thinking.
	Keep at this consistently with this person.
	Be firm but pleasant. Be relaxed in tone of voice and facial expression.
	Give positive people the same equitable treatment you give the negative ones.
	Rehearse all of the above prior to your next encounter with the individual(s).
	Don't put the person down. Rather, set an example of how you will deal with issues in a productive, constructive manner only.
	Tell the person clearly what and how you want things done. Give succinct direction, then end the conversation—pleasantly. If some-one starts a negative tirade, interrupt and redirect the conversation.
	Wrap up any discussion with a positive recap and state, "Don't you agree," like you assume he or she does. (But don't get into debate.)

Fall-back plans

	Everybody is motivated by different things. Find out what is important to the "negative" person you're dealing with. For example, is it status, popularity, ego, desire for approval, secu­rity, pride, saving money, saving time, saving effort, avoiding pain, having pleasure?
	Also consider that the person may be acting as they are because they feel forced to from above, forced to because that's the way it's always been done, or to try to please others, or to avoid con­flict or mistakes, or to avoid change.
	Ask the person's point of view.
	If you want to be effective with negative people, deal with them the way they need to be dealt with.
	Don't allow a negative style to dictate, compromise, dominate, or dilute the way you've determined is best for you.
	You can ignore some negativity. Sometimes a person does it just to "get at" you because she or he knows you don't buy into it.

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