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Worker/Professional |
Manager |
Leader |
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Performs basic tasks |
Controls things |
Creates things |
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Performs repetitive tasks |
Keeps track of things |
Changes things |
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Needs and uses resources |
Budgets, makes ends meet |
Finds resources |
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Develops specific task expertise |
Plans |
Gets the mission defined |
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Finds new business |
Organizes |
Creates an environment |
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Creates product/
Provides service |
Solves problems |
Shakes things up |
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In contact with customers |
Copes with complexity |
Sets the direction and tone |
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Enlists new clients, customers |
Staffs jobs and tasks; external locus of control;
conservative and cautious |
Aligns people; internal locus of control; creative
risk taker |
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Follows rules |
Rule oriented, system based |
Imagination based |
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Interacts with outsiders |
Interacts internally; keeps people in line with
systems |
Interacts with outsiders; inspires people |
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Responsible for own effort, production and sales |
Responsible for perfor-mance of organization |
Responsible for overall outcome |
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Works independently |
Deductive process |
Inductive process |
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Lacks overarching viewpoint |
Creates structures,
risk averse |
Creates mandates; risk taker |
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Provides feedback to organization |
Monitors organizational culture |
Monitors outside culture |
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